Help

I’m having trouble playing, what shall i do?

We’ve designed Spin to Win to be straight forward and enjoyable. However, if you’re having trouble, here’s a few tips to help you get the best Spin to Win experience:

Disconnect from your work network and connect to your 4G or home WiFi 
Forward the emails to a personal account and access the links there 
Play the game / retrieve prizes on another device i.e. your phone or personal laptop

Help, I can’t find / lost my gift voucher!

No worries! We always send you an email confirming the outcome of your spin so please check there fist (junk too!). If you still can’t find it, just email partnerships@zerodeposit.com and they’ll send you the voucher code.

How do i retrieve my jackpot prize?

First of all, well done! We’ll send you your jackpot prize as soon as you confirm your shipping details. If you didn’t email our support team on winning, you can do it now on partnerships@zerodeposit.com.